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Electrical 123 - Information

NameElectrical 123
Rating & reviews Retailer Rating: 4.6 / 5 16 reviews
Retailer Web PageGo to store Go to store
Head Office Address40 Chestergate, Stockport, Cheshire, SK1 1NT
Telephone0845 33 77000
Fax0870 889 7053
Telephone Order0845 33 77000
Number of StoresN/A
Refund Policy7 days (Please see Terms and Conditions for policy)
Payment OptionsMasterCard, Visa, Switch, Maestro
Delivery2 days dependant upon postal code
Return PolicyExchange or refund within 7 days (please see T’s & C’s)
Guarantee12 months dependent upon manufacturer
Member CardN/A
Pay by InstallmentN/A
MembershipNot Required
Cost of DeliveryFree of Charge unless special requirements apply (Before10)
Low Price GuaranteeYes - Checked daily against leading competitors

Customer Reviews

Overall purchase experience
4.6 / 5
4.6 / 5
Based on  16 reviews

Average Ratings

Standard of service - ordering
4.5 / 5
4.5 / 5
Quality of retailer website
4.7 / 5
4.7 / 5
Standard of service - items in stock
4.9 / 5
4.9 / 5
Quality of sales service and warranty
4.3 / 5
4.3 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by mduff submitted 20/11/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

brillient. so easy to order, I was kept informed by email ,item delivered next day at 7.30 am great delivery men. washing machine is great too!!

Do you recommend this retailer?
Yes
Review by ${author} submitted 18/11/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

so easy to order -arrived on time -friendly delivery men -brilliant service thank you def recommend to all my friends

Do you recommend this retailer?
Yes
Review by Graham E submitted 22/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Bought a washing machine on Sunday night for a Tuesday delivery which was free, great communication and a txt to say what time it would be delivered , It was delivered in the time frame given, Brilliant service.

Do you recommend this retailer?
Yes
Review by ron submitted 08/10/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

What a fantastic service I was given when ordering from this company. Even a next day delivery with no charge.Not only that but delivery was well on time. The best I have ever had from on line ordering.
Well done 123/

Do you recommend this retailer?
Yes
Review by S Matthews submitted 29/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
3.0 / 5
3.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

This was the first time using Electrical 123 and it certainly wont be the last. I was very impressed with the service from start to finish. Excellent - many thanks.

Do you recommend this retailer?
Yes
Review by steve submitted 25/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Placed an order on the 24/09/08 for delivery date on the 25/09/08, had confirmation within minutes. Received an e-mail with a 2 ½ hour delivery time slot. it was delivered on time . I’m well impressed from start to finish . We will definitely order from you again

Do you recommend this retailer?
Yes
Review by Phil submitted 29/08/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Placed an order for a Hotpoint Fridge Freezer on the 23/08/08 & delivery date for the 29/08, had confirmation within minutes.
On the 28/08 received an e-mail with a 2 ½ hour delivery time slot
08.45 to 11.15. At 09.30 it was delivered, unpacked, & inspected.
I’m well impressed from start to finish as I think the two delivery guys were as I gave them a nice little drink.
We will definitely order from you again.

Do you recommend this retailer?
Yes
Review by Andrew submitted 19/08/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Bosch dishwasher ordered mid morning 18th August, delivered by 8.00am on 19th August - amazing.

Do you recommend this retailer?
Yes
Review by Robert submitted 14/08/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Very helpful and great service.

Do you recommend this retailer?
Yes
Review by Eros submitted 10/08/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

Ordered washing machine on a Friday, delivered on Saturday morning.
Only a minor glitch with ordering on the website but a phone call not only rectified the problem but had the next day delivery cost dropped (without asking) by the very efficient Electrical 123 'operative'.
Delivery guy tried it on a little by me having to remind him that part of the deal was that they removed the packaging and take it away!
Nevertheless, if the price is competitive I would certainly use Electrical 123 again.

Do you recommend this retailer?
Yes
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