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Laskys - Information

NameLaskys
Rating & reviews Retailer Rating: 4.4 / 5 586 reviews
Retailer Web PageGo to store Go to store
Head Office AddressGeorge House, George Street, Hull, HU1 4AU
Telephone0870 243 3024
Telephone Order0870 243 3024
Number of Stores0
Refund PolicyAll refunds due for whatever reason (other than cancellations under the Distance Selling Regulations) will be made within 30 days of collection of the product.
Payment OptionsVisa, Delta, Mastercard, American Express, Switch
DeliveryFree. 3-5 working days
Return PolicyYou have the right, under the Distance Selling Regulations, to cancel your order within seven working days of delivery, starting the day after the goods are received. This must be done in writing, via e-mail, fax or letter to our contact details listed below.
GuaranteeAll products are covered under manufacturers 12 month guarantee. 3&5 year extended warranty products are available
Member CardNo
Pay by InstallmentNo
MembershipNo
Cost of DeliveryFree

Customer Satisfaction Evaluation

Overall purchase experience
4.4 / 5
4.4 / 5
Based on  586 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Purchase

Ease of placing the order
4.5 / 5
4.5 / 5
Product selection and availability
4.5 / 5
4.5 / 5
Product information
4.5 / 5
4.5 / 5
Price
4.7 / 5
4.7 / 5
Website performance
4.4 / 5
4.4 / 5
Payment options
4.5 / 5
4.5 / 5
Delivery options
4.3 / 5
4.3 / 5
Delivery & handling charges
4.6 / 5
4.6 / 5
Customer support
3.9 / 5
3.9 / 5

Evaluation of Delivery

Availability of product you wanted
4.5 / 5
4.5 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Customer support
4.0 / 5
4.0 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 19/11/08
Comments

Laskys sent me an email with a delivery date. When it hadn't arrived by the following Monday, I rang them and they said that I shouldn't have been sent a delivery date. It arrived the next day.

Review by Pricerunner Customer Satisfaction Evaluation submitted 19/11/08
Comments

I havn't opened the product yet as it arrived at 7am. I had a text to remind me it was coming and a phone call last night to say it would arrive between 7am-9am which was great as I had hoped to go out today.
Brilliant service and I would definitely use this site again and recommend it.
It was cheaper than everywhere else and free delivery !

Review by Pricerunner Customer Satisfaction Evaluation submitted 19/11/08
Comments

price very competitive, order easy to process and delivery very efficient. Also not in when delivered, so left in very sensible place - ie local post office meaning that it was secure, but we didnt have to travel miles to get it. Excellent service

Review by Pricerunner Customer Satisfaction Evaluation submitted 19/11/08
Comments

RUBBISH. Claimed items in stock. Took the money. Next day not in stock and would return to stock in 4 days. I stated I would wait 4 days but it was urgent as I was without fridge or freezer and had a 1 year and 4 year old child. No response. 5 e mails and 4 weeks no response to any e mail requesting delivery date. Plently of crap advertisements asking me to spent more when i had already spent £350 and had nothing to show except interest on a credit card transaction. Extre,ely poor. REMOVE my details from your data base.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

Absolutely second to none service from ordering through to delivery. I will definitely use Laskys again when I need something. Thank You.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

Very speedy delivery. Ordered on Sunday morning, despatched by Sunday pm and arrived Tuesday am.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

excellent value, quick and easy sale experience

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

After going through the order process and receiving confirmation, I received another e-mail cancelling the order, with no further explanation. On phoning Lasky's i was told that the product was out of stock and that they were not expecting another delivery.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

Quick delivery and good updates on status of order. I had a phone call at 7am (yes, a free wake up call too!) this morning to say the washer was on it's way and they were with me within an hour. Polite and friendly delivery..

I would definately consider purchasing from Laskeys in the future.

Review by Pricerunner Customer Satisfaction Evaluation submitted 16/11/08
Comments

Did what it said on the can!

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