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Amazon.co.uk - Information

NameAmazon.co.uk
Rating & reviews Retailer Rating: 4.9 / 5 4 reviews
Retailer Web PageGo to store Go to store
Head Office AddressAmazon.co.uk, Ridgmont, Bedford MK43 0XP
Telephone0800 279 6620
Fax0800 279 6630
Telephone OrderNo
Refund PolicyFull refund if returned within 30 days (in mint condition)
Payment OptionsCredit Card, Debit Card, Cheque, Postal Order (Sterling)
Delivery1 working day (varies)
Return PolicyFull refund if returned within 30 days (in mint condition)

Customer Reviews

Overall purchase experience
4.9 / 5
4.9 / 5
Based on  4 reviews

Average Ratings

Standard of service - ordering
5.0 / 5
5.0 / 5
Quality of retailer website
4.8 / 5
4.8 / 5
Standard of service - items in stock
4.8 / 5
4.8 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by S Thomas submitted 23/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
4.0 / 5
4.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I tend to order from Amazon about once per week and keep an array of products that I would like to buy in my basket so that I can keep an eye on prices and buy when the price is right for me. Amazon is not always the cheapest place to buy things and, if you need to buy urgently, it is always worth shopping around. If you can afford to wait, Amazon often discounts items (sometimes for only a few hours) to a price that is totally unbeatable, you just need to check back with the site often (hence the benefit of keeping items in your Amazon basket).

Speed is not Amazon's forte; not if you use the free delivery option anyway. But again, if you can afford to wait a couple of days (sometimes a bit longer, particularly in the run up to Christmas) then this should not put you off - and there is always the next day delivery option.

The best thing about Amazon however is the after sales service. I purchased an iron that stopped working after 10 months and received a refund from Amazon without any quibble whatsoever - there are not many sites that offer such good service (and there are a lot that fail in this area in my experience). So if you can wait a few days for your item (using free delivery) I would always recommend checking Amazon and choosing this site above others, subject to the price of course!

Do you recommend this retailer?
Yes
Review by ${author} submitted 14/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I trawl the net for the best price and always end up back with amazon for great prices and quality, no problem with returns either a simple staright forward process.

Do you recommend this retailer?
Yes
Review by Phil submitted 03/09/08
Quality of retailer website
5.0 / 5
5.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

can't remember how many times i've bought things of amazon. nearly always the cheapest and there delivery is excellent. i normally get the free delivery so i'm prepared 2 wait longer but its worth it as it still comes incredibly quickly. the slight problem with the free delivery is that if you have ordered 3/4 items it may take a while to get them all but overall a fantastic company

Do you recommend this retailer?
Yes
Review by Lorimer Watson submitted 24/06/08
Quality of retailer website
4.0 / 5
4.0 / 5
Standard of service - items in stock
5.0 / 5
5.0 / 5
Quality of sales service and warranty
5.0 / 5
5.0 / 5
Standard of service - ordering
5.0 / 5
5.0 / 5
Summary

I have ordered countless items from Amazon over the years ranging from books to laptops and I have never been disappointed yet. As far as price is concerned it is very rare indeed that I have found them bettered elsewhere. I have never had to return an item but from other Amazon reviewers who have their service is excellent.

Do you recommend this retailer?
Yes
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Total number of pages: 1

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