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Digitech Electronics - Information

NameDigitech Electronics
Rating & reviews Retailer Rating: 4.8 / 5 139 reviews
Retailer Web PageGo to store Go to store
Head Office AddressHead Office Address: 69 High Street, Hounslow, Middlesex TW3 1RB
Telephone0208 577 1200
Telephone OrderYes
Number of StoresOne
Refund PolicyAs per Website
Payment OptionsAll major credit cards and Finance Options
GuaranteeManufacturers Warranty
Pay by InstallmentYes Via online finance options
MembershipNo
Cost of DeliveryFree
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on  139 reviews
Likelihood to buy again
4.6 / 5
4.6 / 5

Evaluation of Purchase

Ease of placing the order
4.7 / 5
4.7 / 5
Product selection and availability
4.7 / 5
4.7 / 5
Product information
4.5 / 5
4.5 / 5
Price
4.9 / 5
4.9 / 5
Website performance
4.5 / 5
4.5 / 5
Payment options
4.8 / 5
4.8 / 5
Delivery options
4.7 / 5
4.7 / 5
Delivery & handling charges
4.8 / 5
4.8 / 5
Customer support
4.5 / 5
4.5 / 5

Evaluation of Delivery

Availability of product you wanted
4.9 / 5
4.9 / 5
Order tracking / status information
4.8 / 5
4.8 / 5
On-time delivery
4.8 / 5
4.8 / 5
Product met expectations
4.9 / 5
4.9 / 5
Customer support
4.6 / 5
4.6 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

Very friendly Helpful Staff over the phone delivered on day as stated well packaged would use again ............

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/11/08
Comments

Worst customer service ever. Took the money from my credit card on the day I ordered. I heard nothing for 7 working days when I had to phone them. They were out of stock and witing for a delivery. Stock arrived after 10 working days but another 2-5 days before delivery. I cancelled my order!

Review by Pricerunner Customer Satisfaction Evaluation submitted 14/11/08
Comments

So far this has been the best hassle free order which I have made. The delivery service was very quick. It was nice to speak to somone who knows what they are talking about on the phone before placing an order online. Keep up the great service and I will definately use again and recommend.

Review by Pricerunner Customer Satisfaction Evaluation submitted 13/11/08
Comments

good service and product communication very good.

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/11/08
Comments

overall experience of purchase up to now very good.

Review by Pricerunner Customer Satisfaction Evaluation submitted 04/11/08
Comments

First thing to consider was the price, and it was extreamly competetive,a saving of £250 over the same item on the High Street.Free delivery is also a bonus on any web purchase.I missed a phone call from Digitech,my fault forgot my mobile,If I had picked up it wiuld have ment delivery in 2 days,as it was I phoned to check delivery on the Monday and received it lunch time Wednesday.Needless to say I am very pleased with my service from this company and have already recommended it to other friends.One very happy customer, Thank you Didgitech.

Review by Pricerunner Customer Satisfaction Evaluation submitted 27/10/08
Comments

Delighted with product I purchased after searching the web for best deal.
Service from ordering to delivery was 1st class & will use them again for future purchases.

Review by Pricerunner Customer Satisfaction Evaluation submitted 25/10/08
Comments

I was notified on day of purchase when my order would be delivered. Parcel arrived promptly and in excellent condition, very happy with the service would use again due to very competitive prices.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/10/08
Comments

Digitech did their job very well, only problem caused by delivery co. City Link - who managed to damage part of the consignment. However this was promptly resolved and replaced by Digitech with no hassle.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Comments

Excellent, on-time delivery service but it was a pity that the ordered carrying case was not sent with the camera - a very small omission. However, it wasn't charged for on the original invoice and is promised shortly.

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