Camerabox limited - Information

Looking around for an upright camcorder for the other half, I visited numerous websites, tried all the ones I usually buy from then came across the Camerabox site, well set out, easy to use and full of information.
I chose the Sanyo VPC-CG65 then tried to better the price elsewhere, not even close, ordered it from Camerabox on a Friday, received 2 e-mails by return, 2 more over the weekend and 1 on Monday morning just before arrival of the camcorder, this is what I call customer service!
It is a very pleasant experience to be kept well informed instead of 1 e-mail and days and days of waiting.
My heartfelt thanks to everyone at Camerabox Ltd

I really feel I must commend Camerabox on their amazing service. I came across Camerabox while surfing the net looking for a new digital camera. I could not believe my eyes to find what I wanted at such a very reasonable price.
I ordered a Panasonic Lumix DCM FS5 from them and received the camera the next day.
I then realised that through my own stupidity I had ordered the wrong model, as I wanted a Lumix DCM FS20 with a 3" viewing screen.
I emailed for a returns code, which came back to me in a flash! I was thinking I would have to wait half a life time for my purchase to be refunded, then to order the model I wanted.
I duly returned camera to Camerabox with a covering letter explaining my error and sat back anticipating a long wait...
48 hours later, to my astonishment, the postman delivered my replacement camera!
What can I say? Amazing. It is really unusual to find such an efficient company these days. I will be telling everyone to purchase from Camerabox. Forget Ebuyer and all the other online retailers now for digital cameras! Camerabox service is second to none! Emails answered promptly! Prices unbelievable and next day delivery!
I am on every happy customer.

My order arrived the next day, bubble-wrapped and in perfect condition. I would recommend this outlet for the speed of its delivery method.
The 'live stock' feature on its website is something a lot of other online retailers could learn from. It is always annoying when online retailters say they have something in stock when in fact they don't. This has happened to me quite a lot. First-class service from a reliable outlet.

Panasonic Lumix TZ5 First thing I've ordered off this company probably wont order anything again.
I ordered the camera at 6.30am on Wednesday morning so as to get it for my partners birthday on Friday. I read the reviews on here about having a different delivery address to my home address so I gave them my work number. Now here's the problem they never phoned me at work to check my details until 3.00pm but already left by then. Got home at 6.15pm after they had close and found an email telling they couldn't process my order please phone them.
I can understand them being cautious with online credit card transaction but why didn't they call first thing on Wednesday morning at work and check.
So phoned on Thursday morning to find out what was wrong to be told they hadn't sent the camera out yet. No camera for birthday present so me not happy!!! Let this be a warning to you if you are going to put different addresses on the order form make sure you are around all day for the check up phone call.

Ordered a camcorder bundle including the camera plus a case and a spare battery. The package arrived on time but without a spare battery which was marked 'to follow' despite the website allegedly showing a live stock position. After several phone calls and broken promises of delivery days I was informed after 4 weeks that the battery would be unavailable for the foreseeable future. I was told I would be given a refund but was only offered £20 despite the battery price being £39. They claimed that buying at the bundle price meant that I paid full price for the camcorder and the case but got the battery half price. If you buy from Camerabox I suggest you phone for a live stock position and not to trust the website as you may end up out of pocket.

This was my first order placed with Camerbox. Delivery was excellent, product first class, price unbeatable.
Would definitely use again and recommend you do.

What more would you want from an online store. Items in stock, simple to use web site with great product descriptions and images and everything is so well-priced to all the other web sites. I recently made an order with http://warehouseexpress.com, but I came across Camerabox after receiving my order. Luckily one of my products was out of stock, so I ordered my hoya filter from Camerabox for around £20 cheaper, and delivery is super fast for little extra cost. Service is great on there is someone always at hand to help out using msn messenger live chat. I won't be ordering anywhere else now I have discovered Camerabox. Ow, and my money goes to a independent store. Keep up the great work!!!!!!!

Top quality service with ease of ordering and arrived by noon the following day. Very competatively priced as well. Overall excellent service.

this company is excellent i ordered a nikon lens at 1400 received it 1000 next day most excellent service cant fault the prices as well. great service great value THANK YOU CAMERABOX

On the 8/10/08 i purchased a canon 18-55mm IS lens. I put my order in just before i went to work, round about 6.30am and, nearing dinner time, i got a phone call on my mobile from Camera Box asking me to verify the house phone number of the delivery address. To my amazement i could'nt remember it, "ive not lived there for 12 years" i explained to them, its my ex wifes address and we txt each other now and again". I had made the mistake of putting my name and my mobile number on the bill payers address and the delivery address forms, purley by accident. So i gave them her mobile number and apparantly she gave them the house number, CB rang it and the same woman answered it, prob solved !! The moral of this story is: Camera Box are deffinately security minded, which makes me feel a whole lot better. oh and my ex wife had to get out of bed at 7.10am the next day to sign for her ex hubbies new toy.. HA !! (Thanks luv)
PS, I'll deffinatly be buying from Camera Box again